Look and feel for Time Warner Cable's 2008 existing customer relationship program. I produced these using current email marketing standards (thanks to the folks at CampaignMonitor.com), using xhtml and inline CSS. I developed templates for Digital Phone products as well as Road Runner, HD/Cable and Pivot Mobile. For some simple rules on developing for email, check out Six New Rules for CSS in Email; it's a summary of a lot of the things that Campaign Monitor has taught me.