Your monthly credit card charge

What is this charge on my credit card?

The charge on your credit card is for a monthly subscription to Virb, a do-it-yourself website builder.

How did it get there?

If the charge doesn't seem familiar, take a minute to check with your coworkers/spouse/children. Most of the time this issue is do to another person with access to the card signing up for Virb.

Where is my billing history?

Receipts for charges to your account can be found on the Billing page.

Can I get a refund?

Because billing is month to month, no refunds are given. Delete your account before your next payment cycle and we won't bill you ever again. There are no contracts or termination fees.

How do I cancel my account?

If you no longer wish to be a Virb customer and to stop being billed, you need to Delete Your Entire Account.

Any further questions?

You can submit a billing support request by and we’ll get back to you as quickly as we can.