The following is Part 3 of a series on today's announcement by Cisco.

Clarifications & Questions

As the launch event and collaboration summit progress, additional information will be provided. Areas where I have questions and will be looking for clarification include:

Hosted e-Mail

• Specifics on mail migration support (professional services, tools).
• Specifics on hybrid models (some Exchange inboxes are likely to remain on-premises).
• Specific details on how e-Discovery, audit, and compliance needs are addressed.
• Will there be any calendaring migration concerns (not explicitly mentioned)?
• Cisco needs to compare/contrast its approach with Microsoft’s BPOS – not just e-mail but overall to equate synergies from other WebEx Collaboration Cloud services.
• Is there a Notes/Domino compete opportunity too?

Show And Share

• How are storage and records management requirements satisfied?
• Are there any network management concerns?
• There will likely raise privacy issues – what are the EU implications for instance? Is there an opt-out or consent (opt-in) capability?
• ISSupport for record/playback conferencing systems?

Enterprise Collaboration Platform

• What are the specifics of Liferay deal?
• Does the deal include Liferay Social Office?
• Will the portal be available for both on-premises and SaaS? Will functional parity be attained between SaaS and on-premises?
• Is there Wave support (federation)?
• Does Cisco believe that it is now competing in the portal market with Microsoft, IBM, Oracle?
• Does Cisco believe that it is now competing in the content management market with Microsoft, IBM, Oracle as well best-of-breed vendors like EMC? Will there be a partnership coming with EMC given the virtual computing environment partnership?
• Does Cisco believe that it is now competing in the search market with Microsoft, IBM, Oracle?
• Does Cisco believe it is competing in the Enterprise 2.0 market with Microsoft, IBM, Jive, and others (Telligent, Socialtext, Atlassian…)?
• Where is the application development story given the SOA, Rest and other interfaces for collaborative applications? Given Liferay is open source – how will Cisco interact with that community?
• Where is the social media play? What is the touch point between ECP and EOS?

Pulse

• Do organizations want this at the network layer vs. other alternatives that are based on activity streams?
• How does Pulse honor permission models (authentication, authorization and access controls)?
• Are there privacy (EU, labor unions, worker councils) concerns with Pulse? Is there a model that supports opt-in consent?